Feature-rich VoIP services are gaining tremendous momentum as a cost- effective alternative to traditional local, long distance and international services; and as a segue to converged services that utilize Internet protocol (IP) technology to transport voice, data, and video. Delivered through a single provider issuing a direct connection , businesses are seeking VoIP solutions to:
- Lower service costs
- Improve employee productivity
- Gain competitive advantages
For enterprises, VoIP is a flexible, scalable solution that can be implemented within a broad range of network infrastructures. Dialing by extension between offices across the U.S., free calling between offices, "find-me/follow-me" options, and voicemail delivery to an email inbox are just a few of the premium services included in the base cost. With traditional phone service - these would be substantial monthly add-on costs.
Enterprises use VoIP to
:
Reduce operational expenditures
Converge voice and data onto one network
Enhance enterprise-wide communications, while cost effectively connecting the enterprise
Eliminates onsite/intra-office calling costs
Leverage existing network
Combine voice with Instant Messaging, presence detection, video, and other applications.
Provide remote offices/workers with portability and advanced features
Streamline network administration
Conserve bandwidth
Increase the efficiency of consumer interactions delivered through IP-enabled call centers
Small businesses can also benefit significantly from VoIP. Proponents of the service rave about the functionality and cost savings. Additionally, combining the technology's inherent portability with advanced services, VoIP can make a small business seem considerably larger.
Small business advantages include:
Cost reductions
The ability to choose your area code (unifying virtual team members).
Calling capabilities from a desktop, VoIP phone, or traditional landline using an adapter.
PC-to-PC phone calls and portability for phone-to-phone calls
Features like call waiting, call forwarding and caller ID are typically built-in with no associated charges
Wireless service that enables you to connect to "hot spots" in public locations
ATC serves as your direct contact, partnering with VoIP providers to offer you a range of service levels for real savings. Contact us for more information.