VoIP

Feature-rich VoIP services are gaining tremendous momentum as a cost- effective alternative to traditional local, long distance and international services; and as a segue to converged services that utilize Internet protocol (IP) technology to transport voice, data, and video. Delivered through a single provider issuing a direct connection , businesses are seeking VoIP solutions to:

  • Lower service costs
  • Improve employee productivity
  • Gain competitive advantages

For enterprises, VoIP is a flexible, scalable solution that can be implemented within a broad range of network infrastructures. Dialing by extension between offices across the U.S., free calling between offices, "find-me/follow-me" options, and voicemail delivery to an email inbox are just a few of the premium services included in the base cost. With traditional phone service - these would be substantial monthly add-on costs.

Enterprises use VoIP to :

  • Reduce operational expenditures
  • Converge voice and data onto one network
  • Enhance enterprise-wide communications, while cost effectively connecting the enterprise
  • Eliminates onsite/intra-office calling costs
  • Leverage existing network
  • Combine voice with Instant Messaging, presence detection, video, and other applications.
  • Provide remote offices/workers with portability and advanced features
  • Streamline network administration
  • Conserve bandwidth
  • Increase the efficiency of consumer interactions delivered through IP-enabled call centers
  • Small businesses can also benefit significantly from VoIP. Proponents of the service rave about the functionality and cost savings. Additionally, combining the technology's inherent portability with advanced services, VoIP can make a small business seem considerably larger.  

    Small business advantages include:

  • Cost reductions
  • The ability to choose your area code (unifying virtual team members).
  • Calling capabilities from a desktop, VoIP phone, or traditional landline using an adapter.
  • PC-to-PC phone calls and portability for phone-to-phone calls
  • Features like call waiting, call forwarding and caller ID are typically built-in with no associated charges
  • Wireless service that enables you to connect to "hot spots" in public locations
  • ATC serves as your direct contact, partnering with VoIP providers to offer you a range of service levels for real savings. Contact us for more information.

     

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